Join the SparkPost user community for an engaging, full-day event in San Francisco fostering learning and networking.

When: Tuesday, October 16, 2018

Where: California Academy of Sciences, San Francisco, CA

Who: SparkPost customers, colleagues, and email industry experts

Format: Unconference style

Your sessions, your event

In the same format as last year (unconference style), we want to tailor the discussions to talk about the topics you want to hear about most. This means that you, our customers and colleagues, will be leading the discussion by selecting the topics, participating in the discussions, and hosting some of the sessions.

Our goal is to get to know you better and arm you with the tools you need to optimize email deliverability, improve email operations while enhancing customer experience and business competitiveness. Here’s what you’ll experience:

  • Hear directly from the SparkPost product team and learn about new upcoming features and our roadmap
  • Learn from top deliverability experts on what’s coming soon to the deliverability world, including new protocols and techniques through our ISP Panel
  • Engage in real-world examples from 1:1 customer interviews
  • Network with like-minded professionals about how to improve engagement and your customer’s experiences through the SparkPost platform

European Customer Forum Highlights

Check out these highlights from our recent European Customer Forum.

Agenda (last updated 8/15/18)


Breakfast: 7:30am-8:50am

Keynote: 9:00am-9:30am, Welcome, Rich Harris, CEO, SparkPost

General Session: 9:30-10:15am, Product Roadmap, Amie Durr, VP of Product, SparkPost

Networking Break: 10:15am-10:30am

General Session: 10:30-11:00am,”Building an Infrastructure for Microservices” with Jose Muanis Castro, Director of Engineering, The New York Times

General Session: 11:00am – 11:45am,
Less can be more: How Pinterest personalized content & frequency to get the most out of every email, Will Hamlin, Product Manager of Growth, Pinterest


Networking Lunch: 11:45am-12:45pm

General Session: 12:45pm-1:15pm, A/B Testing Experiments with John Montgomery, ZipRecruiter

General Session: 1:15pm – 2:15pm, Lightning Talks with Cordial, Blueshift, Iterable, and 250ok

Networking Break: 2:15pm – 2:30pm

General Session: 2:30pm-3:15pm, Interactive Email

ISP Panel: 3:15pm-4:15pm, our famous ISP panel featuring Nelson Bradley, Manager, Trust and Safety at Gmail, Marcel Becker, Director, Product Management at Oath, Alex Brotman, Sr Engineer, Anti-Abuse at Comcast. Moderated by Kate Nowrouzi, SVP, Email Strategy and Deliverability at SparkPost.

Roundtables: 4:15pm-5:15pm, GDPR, Deliverability, A/B Testing, 

Closing Remarks: 5:15pm-5:30pm

Cocktail Reception: 5:30pm-7:30pm

Thank you to our sponsors!

Iterable Logo
Blueshift Logo
250ok Logo
AWS Logo

The California Academy of Sciences

This year’s SparkPost Customer Forum will take place at the California Academy of Sciences located in the beautiful scenic Golden Gate Park in San Francisco. The California Academy of Sciences is among the largest museums of natural history in the world, housing over 26 million specimens and also has a living roof!

Follow the conversation along on Twitter with the hashtag #SparkPost18