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- Pricing
- Volume Pricing
Choose your sending volume and get up and running in minutes.
- Add-on Plans
Combine with any volume tier for a custom tailored plan.
- Get Started for Free
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From start-up to enterprise, we deliver customer success.
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Expand your service with add-on, solution and integration partners.
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Flexible Pricing to Fit How You Send
Get started fast with the sending tier that best fits your needs. Any tier can be combined with our Add-on Plans for technical account management, enterprise-grade SLA’s and more. Developers can try us out for free with our Developer Account.
At SparkPost, Support Comes Standard
We understand that when it comes to our customers’ success, access to support really matters. Thats why, along with the advanced features our customers have come to count on, we now include expanded support options with every sending tier.
Features
50,000
150,000
250,000+
Pre-built client libraries (Node.js, PHP, Python and more) Send via SMTP or REST APIs Create API keys with fine-grained permissions Access and integrate data in real-time with webhooks In-app support documentation Email support Live phone support 1 dedicated IP included Expedited priority response 50,000
Pre-built client libraries (Node.js, PHP, Python and more) Send via SMTP or REST APIs Create API keys with fine-grained permissions Access and integrate data in real-time with webhooks In-app support documentation Email support Live phone support 150,000
Pre-built client libraries (Node.js, PHP, Python and more) Send via SMTP or REST APIs Create API keys with fine-grained permissions Access and integrate data in real-time with webhooks In-app support documentation Email support Live phone support 1 dedicated IP included 250,000+
Pre-built client libraries (Node.js, PHP, Python and more) Send via SMTP or REST APIs Create API keys with fine-grained permissions Access and integrate data in real-time with webhooks In-app support documentation Email support Live phone support 1 dedicated IP included Expedited priority response Free Developer Account with No Time Limit
Our free Developer Accounts provide a sandbox for ongoing development and testing. Send 15,000 emails/month with the same built-in functionality and performance as our paid tiers — with no time limitation.
Add-On Plans for Enhanced Support, SLAs and More
Different companies have different service and support needs. Our Add-on plans give you the flexibility to create the right plan for your business, no matter what your sending volume.
Premium
Get full-service Technical Account Management with proactive reporting, planning & reviews.
- Includes all standard SparkPost features
- Dedicated Technical Account Manager (TAM)
- Global ISP relations and mediation
- Deliverability data analysis and guidance with 250ok
Enterprise
Enterprise-grade financial guarantees with 99.9% uptime SLA and guaranteed burst rates.
- Includes all standard SparkPost and Premium features
- Comprehensive uptime SLAs with service credits
- The industry’s only burst-rate guarantee
- Support for iOS Universal Links and Android App Links
Frequently Asked Questions
How do I choose which pricing plan is best for me?
For SparkPost self-service accounts, start with your current sending volumes, and upgrade or downgrade at any time.
If you are interested in the enhanced services included with our Premium or Enterprise Add-on plans, please contact a SparkPost representative who can assist you in evaluating your needs.
What are the features & limitations of the Free Developer Account?
Developer Accounts include the same app functionality of our paid sending tiers. If you are using a Developer Account, you will be capped at a 15,000 emails/month sending limit – overages are not available.
Developer Accounts include 30 days email support to get you launched and emailing quickly, access to all in-app support documentation and live compliance support whenever needed.
What if I send or need to send more than the pricing plan I have signed up for allows?
For self-service accounts (except the Free Developer Plan), an overage fee will be incurred for each email that exceeds the sending volume monthly limit as stated in the sending agreement (see pricing, above.)
If you know you are going to exceed your limit prior to sending, simply go to the settings tab in the control panel and choose “Upgrade” to select the new plan that meets your increased sending volume needs.
What if I don’t send as many emails in a month as I have signed up for with my self-service account?
Unused messages do not roll over into the following month.
How much does it cost to add additional IPs to my self-service account?
Additional IP addresses can be added to any paid plan for $20.00 per IP address, per month.
What form of payments do you accept for self-service accounts?
We accept Visa, MasterCard, American Express and Discover.
How am I billed for self-service accounts?
Fees are charged to your credit card on a recurring monthly basis.
Where can I see my invoices?
Invoices are emailed to the registered billing email address and they come from “billing@sparkpost.com”.
How are overage fees billed?
Overage fees, if any, will be charged to the credit card on file whenever such fees reach $100 or more, or on the monthly billing date, whichever comes first.
Can I sign up on a month-to-month basis?
All SparkPost self-service packages shown are priced on a month-to-month basis.
How do I cancel my self-service account?
To cancel your account go to sparkpost.com/submit-a-ticket and submit a ticket with your request.
Do you offer refunds?
No, we do not offer refunds.
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