Message Systems Momentum
End of Life Policy
End of Life Policy
This document provides the latest version of the formal end-of-life policy for releases of software from Message Systems.
Unless contrary to a fully executed agreement between Message Systems and a relevant end-user, this policy shall govern the support and maintenance policies of Message Systems relating to superseded versions of its software.
Message Systems defines an “Upgrade” as a major release, intended to provide significant additional features or utility to the software, which is typically identified by an ascending integer to the left of a decimal point, e.g. Momentum version 4.0 is an Upgrade to Momentum version 3.x.
Similarly, Message Systems defines an “Update” as a minor release, intended to enhance current features and/or fix bugs, which is typically identified by an ascending integer to the right of a decimal point, e.g. Momentum version 4.3 is an Update to Message Central version 4.2.
Message Systems also defines “Maintenance” as a release, intended only to correct defects, which is typically identified by an ascending integer to the right of the second decimal point, e.g. Momentum version 4.3.1 is a Maintenance release of Momentum version 4.3.0
New features will only be released in connection with a delivery of the most current version of the software, and will not be back-ported to older releases.
Maintenance mode is defined as a period of time when only Maintenance releases will be released. Maintenance releases will continue for a period of 1 year following the General Availability (GA) date of a subsequent Update release.
End of Support is defined as the time at which technical support is no longer available for a given Upgrade release. Support for older versions of products that have been Upgraded will be available, for those clients with a valid support and maintenance agreement in place, for a period of 2 years from the date the subsequent Upgrade was released. Clients that need support beyond this period should contact their sales representatives.
The same as Upgrade releases, except that any additional releases will only consist of Maintenance Releases of the most recent Update release.
Momentum version 4 became GA on April 15, 2014. Therefore:
|Upgrade and Update Versions||GA||End of Maint||End of Support|
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