Full-Service Support on a First-Name Basis

Technical Account Managers (TAMs) are a key resource for SparkPost’s enterprise email customers — and they’re backed by a team dedicated to ensuring your success.

  • Onboarding and email program strategy assistance.
  • Best practices, implementation, and troubleshooting support.
  • Guidance with deliverability reporting and ISP relations.
  • Included with both Premium Add-on and Enterprise Add-on plans.
Enterprise email TAM support

Advanced Deliverability Management for Enterprise Email

Deliverability matters — for better engagement and increased revenue. Let our dedicated deliverability expert services manage your email deliverability efforts.

  • Proactive continuous monitoring of your IPs and deliverability.
  • Weekly deliverability reports track progress and support successful sending.
  • Global ISP relations and mediation.
  • Included with both Premium Add-on and Enterprise Add-on plans.
Enterprise email deliverability

Service Level Agreements for Enterprise Email

Many email services can’t handle the demands of enterprise senders. SparkPost SLAs are backed with enterprise-grade financial commitments.

  • 99.99% uptime SLA ensure uninterrupted sending.
  • Service credits for Enterprise senders.
  • Burst rate SLA guarantees prompt delivery of time-sensitive, peak volume email.
  • Included with our Enterprise Add-on plan.
Enterprise email SLA

Enterprise Senders Rely on SparkPost

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