550. 5.7.1 Unconfigured Sending Domain

June 16, 2017 Contributors

A sending domain is a domain that is used to indicate who an email is from via the From: header. Using a custom sending domain enables you to control what recipients see as the From: value in their email clients. DNS records can be configured for a sending domain, which allows recipient mail servers to authenticate your messages. The Sending Domains API provides the means to create, list, retrieve, update, and verify a custom sending domain.

# Improperly Configured Sending Domain

If you receive the following error message 550 5.7.1 Unconfigured Sending Domain as a response when sending a transmission, it is because you used a from address whose domain is not one of the sending domains that you created in your account.

# Example

If I use sales@example.com as my message’s from address, but the only sending domain in my account is autos.example.com, I will receive a 550 5.7.1 error message when I make a transmission with the REST API or SMTP relay.

# Solution

Changing the from address to sales@autos.example.com will correct the error, because autos.example.com is a configured sending domain.

# Additional Information

Refer to this Knowledge Base Article to learn more about how to configure Sending Domains.