Signals Analytics

September 10, 2019 Contributors

One of the major benefits of SparkPost is the vast amount of reporting and analytics provided. With over forty different metrics about the entire lifecycle of your email transmissions, you can understand the success of your program, track key numbers, and find areas to improve your sending.

Summary Report

The Summary report lets you pick from any of the metrics SparkPost tracks. You can also filter by campaign, sending domain, recipient domains, and more. In addition, you can adjust reporting date ranges and group the results by the different facets for more detail views. Learn more about the Summary report.

Bounce, Rejections, Accepted, Delayed Reports

The Bounce, Rejections, Accepted, and Delayed reports in SparkPost provide the same date and filtering tools as the Summary report, with additional data and visualizations. Each report focuses on a different type of event and provides a breakdown into the different categories in the event, along with messages which provide information about why the event happened. For example, on the Bounce report, you’ll see what reason mailbox providers are returning when they bounce your email.

Health Score

The Health Score is a predictive score to help you monitor your email health and identify problems before they become apparent through traditional metrics. Use it to discover areas of your sending that are low-performing and get recommendations on how to improve. Learn more about the Health Score.

Spam Trap Monitoring

Spam traps are email addresses that you should not send to. They are used by different organizations to find senders who don’t follow good practices. If you send to too many of these addresses, your mail could end up being blocked, delayed or placed in the spam folder. Spam Trap Monitoring reports how many emails per day you are sending to spam traps so you can identify problems and improve your list management practices. Learn more about Spam Trap Monitoring.

Engagement Recency Cohorts

You have a relationship with each person you send to. A powerful way to analyze that relationship is how recently they’ve engaged with your emails. The more recent they’ve engaged, the better your relationship. Each cohort is a made up of recipients, grouped together based on how recently they’ve engaged with your emails. Engagement Recency Cohorts display how much of your mail you sent to each group on each day. With this you can know if your recipients are engaged with your email and you have a good relationship or if you need to remove disengaged folks and send more engaging content. Learn more about Engagement Recency Cohorts.

EngagementĀ Report

The Engagement report provides a visualization which helps you understand the performance of your email. It also contains a "Links" set of tabular data which shows you which links in your email have been clicked most often by your recipients for the filtered time range.