Changing your account email address

August 3, 2018 Contributors

There may be situations when you need to change your primary email address associated with your SparkPost account. All you need to do it add a new admin user and then delete the old account.

Adding a new Administrator

To add a new address follow these steps:

  1. Login to your SparkPost account
  2. Navigate to Account → Users
  3. Click on Invite User in the top right hand corner of the screen
  4. Enter the new email address and ensure that the role is set to administrator
  5. Click on Add User

An email will be sent to the new user – they can then click on the link or paste in the URL provided to complete the sign up. The new user must add in a password and accept the terms and conditions. The new user will immediately be able to log in.

Removing a user

To remove a user follow these steps:

  1. Login to your SparkPost account with a valid admin user (not the one you are about to remove)
  2. Navigate to the Account → Users page
  3. Click on Delete to the right of the account to be removed (a Warning bar will appear)
  4. Click on the Delete confirmation to remove the user

You are now all set.

Note: SparkPost requires at least one administrator email address.

Adding a reporting user

To add a new address follow these steps:

  1. Login to your SparkPost account
  2. Navigate to the Account → Users page
  3. Click on the Invite User button in the top right hand corner of the screen
  4. Enter the new email address and ensure that the role is set to reporting
  5. Click on the Add User button