Changing your account email address
There may be situations when you need to change your primary email address associated with your SparkPost account. All you need to do it add a new admin user and then delete the old account.
Adding a new Administrator
To add a new address follow these steps:
- Login to your SparkPost account
- Navigate to Account → Users
- Click on Invite User in the top right hand corner of the screen
- Enter the new email address and ensure that the role is set to administrator
- Click on Add User
An email will be sent to the new user – they can then click on the link or paste in the URL provided to complete the sign up. The new user must add in a password and accept the terms and conditions. The new user will immediately be able to log in.
Removing a user
To remove a user follow these steps:
- Login to your SparkPost account with a valid admin user (not the one you are about to remove)
- Navigate to the Account → Users page
- Click on Delete to the right of the account to be removed (a Warning bar will appear)
- Click on the Delete confirmation to remove the user
You are now all set.
Note: SparkPost requires at least one administrator email address.
Adding a reporting user
To add a new address follow these steps:
- Login to your SparkPost account
- Navigate to the Account → Users page
- Click on the Invite User button in the top right hand corner of the screen
- Enter the new email address and ensure that the role is set to reporting
- Click on the Add User button