Getting Started with SparkPost

May 12, 2017
Welcome to SparkPost! This guide describes the steps you’ll need to follow to start sending mail using our service. We'll run through account setup and best practices to have in place before you begin sending. We'll also point out some useful resources along the way to help you get the best from SparkPost. Note: SparkPost…
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What counts towards your daily and monthly usage?

April 28, 2017
# What counts towards your daily and monthly usage? All targeted injections, including messages you send and attempt to send, count toward your daily and monthly usage and sending limits. These include: Messages that are accepted by SparkPost, including those sent to a sinkhole address. This is the "Injected" count in the UI and Metrics…
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Signing up with a valid email address

April 28, 2017
When signing up for a SparkPost account, it’s important to us that you use an email address where we’ll be able to reach you. We use your email address to communicate with you about things like: Resetting your password in case you lose it Issues related to billing and payments Changes that may have an…
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Setting up Domains for SparkPost

April 28, 2017
In SparkPost, go into Account, and then Sending Domains Put in your Domain Name, leaving off the http(s)://, and click on Add Domain When you get to the next screen you will see that your domain has been created, but now, you will see little notifications that your domain is not ready to send, and DKIM…
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Requirements For Sending Domains

April 28, 2017
At SparkPost we strive to ensure that all of our customers are Responsible Senders.  We do this by providing guidance on deliverability best practices for inbox placement, providing real-time feedback on your sends and by enforcing policies that protect our sending reputation and the reputation of our customers. The gold standard for a Responsible Sender is…
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Previewing and Sending Test Emails

April 28, 2017
In the SparkPost UI, you can use the "Preview" mode of the template editor to render your HTML or text templates and send tests of your template. There are some limitations on test sends; you can only send up to five (5) people at a time. DO NOT USE THIS FOR PRODUCTION TRANSMISSIONS! The following example code is…
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How to get Help

April 28, 2017
This guide will help you find the best resource for your inquiry and fastest resolution. As a general rule first search in the latest API docs and knowledge base articles and then try the following. # Service Status Find out whether the service is up, down, sideways, on vacation or going slow by visiting status.sparkpost.com. # Account Services Task…
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Getting Started on SparkPost Enterprise

April 28, 2017
Note: This Knowledge Base Article Is For SparkPost Enterprise Only The following article is a collection of helpful introductory topics regarding getting started on migrating traffic to SparkPost Enterprise from your previous email provider. Knowing and understanding how to operate your SparkPost Enterprise environment efficiently from the outset with some of the helpful pointers below…
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Creating A Template

April 28, 2017
# Create a Template Once you understand how to send an email (transmission), you'll want to know how to create templates in SparkPost. Currently there are two ways you can create templates in SparkPost: Create templates in SparkPost using the App Create templates in SparkPost using the API # Why create templates in SparkPost? Reference: Easily…
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