Usage Report and Account Limits

April 28, 2017
The Usage Report allows you to easily keep track of how many emails you've sent over the last month, day and hour. It also displays your sending limits for each time period, along with any overages above your monthly limit. Note that free accounts are not permitted any overage. Attempts to send emails beyond your limits will not be…
read more

Upgrading Your Account

April 28, 2017
On the dashboard, go to Account –> Billing. There you will be able to see the plan you are currently on, as well as all of the other plans we provide. [gallery columns='1' link='file' size='full' ids='20770'] Once you decide on the plan you would like to upgrade to, click on it. A window will drop…
read more

Common Billing Errors

April 28, 2017
If you have found your way here you are probably experiencing a problem with either adding or updating your billing information to your SparkPost account and will have seen the following alert in the UI. [gallery columns='1' link='file' size='full' ids='20767'] This means that your credit card issuer has declined payment, this can be for one…
read more