Yahoo has just announced that they will be dropping Return Path from managing their Complaint Feedback Loop (CFL). On June 29, 2015 Yahoo will transition the Yahoo CFL administration to their own Yahoo Customer Care. Yahoo does plan to port over all configurations as-is, stating no actions should be required and they will continue sending spam reports during the transition. However, senders should save existing CFL information as it will not be available after the transition.
As a customer of SparkPost Elite or SparkPost.com, no further action will be necessary. The Deliverability Services team will manage all SparkPost Elite CFL snapshots. SparkPost.com is double-signing DKIM for their customers so that only a snapshot of the SparkPost domain is needed and therefore managed by the Compliance team.
As a Message Systems On-Prem Customer that manages your own FBLs, you will want to visit the Yahoo site to take a snapshot of your current CFL configuration prior to June 29, 2015 as it will not be available once the transition is complete.
To save the existing CFL information:
- Go to http://feedbackloop.yahoo.net
- Sign-in with the email address you used for registration
- Go to ‘Manage Existing CFLs’ section (3rd tab at the top)
- Select all the information for existing domains
- Copy and paste the information to a file for future reference