Yahoo! Dropping Return Path Management of Yahoo Feedback Loop

Tonya Gordon
Jun. 16, 2015 by Tonya Gordon

YahooLogoYahoo has just announced that they will be dropping Return Path from managing their Complaint Feedback Loop (CFL). On June 29, 2015 Yahoo will transition the Yahoo CFL administration to their own Yahoo Customer Care. Yahoo does plan to port over all configurations as-is, stating no actions should be required and they will continue sending spam reports during the transition. However, senders should save existing CFL information as it will not be available after the transition.

As a customer of SparkPost Elite or SparkPost.com, no further action will be necessary. The Deliverability Services team will manage all SparkPost Elite CFL snapshots. SparkPost.com is double-signing DKIM for their customers so that only a snapshot of the SparkPost domain is needed and therefore managed by the Compliance team.

As a Message Systems On-Prem Customer that manages your own FBLs, you will want to visit the Yahoo site to take a snapshot of your current CFL configuration prior to June 29, 2015 as it will not be available once the transition is complete.

To save the existing CFL information:

  1. Go to http://feedbackloop.yahoo.net
  2. Sign-in with the email address you used for registration
  3. Go to ‘Manage Existing CFLs’ section (3rd tab at the top)
  4. Select all the information for existing domains
  5. Copy and paste the information to a file for future reference

 

 

Related Content

6 Valentine's Day Cards for the Email Geeks in your Life

We’ve put together 6 Valentine's Day cards with tasteful copy and graphic design so all you have to do is just download and send to your email geek.

read more

How to Create a Seamless Omni-Channel Marketing Program with MessageBird and SparkPost

Learn how our partnership with MessageBird provides enterprises with a solid path to enhance customer experience by employing the best technology available.

read more

Life at SparkPost: Our Mentor Program

Learn about our Mentor Program where employees can choose to be paired up to work towards professional or personal development goals.

read more

Get started and start sending

Try SparkPost and see how easy it is to deliver your app’s email on time and to the inbox.

Try Now

Send this to a friend