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One of our greatest joys here at SparkPost is creating tools and watching our community members run with them. From improving on what we’ve built, to creating SparkPost tutorials for other community members, to writing entire client libraries, it’s clear that we’ve got a talented group of people using our product. As our social media manager, it’s so incredible to see these tools and libraries evolve and ignite some great conversations online.
We’re continuing our community spotlight series today by sitting down with Chris Pitt, a community member that we first met at Fluent, who’s contributed to our community in a number of different ways. Aside from his What is SparkPost blog, he’s also featured SparkPost tutorials in a daily coding series on his YouTube channel – you can view “Sending Email with SparkPost” parts one, two and three there. Chris is an overall delight and a very talented developer. Enjoy!
How long have you been a developer, and what got you started in the tech world?
When I was younger I wanted to be an electrical engineer. My parents got a computer, and I started spending more and more time on it, mostly playing rogue-like games.
Later, they bought me a computer. By the time I finished school, I really wanted to do something with computer hardware. A family friend had a business selling, amongst other things, computer networking hardware. He had a website (which was a big thing at the time), so he convinced the agency managing it to let me “hang around” and watch what they were doing. I guess I just never left…
What do you like about being a developer?
I love learning new things. Programming gives me an out for that, because there are more new things happening all the time than there is time to learn all the new things.
What’s a myth about software development you wish you could dispel?
That it is too complex for some to learn. That belief turns many capable people away and becomes a goal-post for others. They chase complexity as a demonstration of how well they know the limitations of a language or the nuances it provides.
The best programmers I know thirst for simplicity. They set fire to their old code and habits. They realize how vital it is that others can understand what they’ve written.
Do you think having a developer’s mindset causes you to see solutions to non-technical problems in any particular way?
I think that depends on what you enjoy about programming. For some people, approaching things analytically is just natural. They are the kinds of people that have to solve a problem, when sometimes all you want is for them to hear you. On the other hand, having someone around who won’t quit until things are “just right” can be a source of sudden and unexpected progress.
For some people, the expression of creativity is the most compelling thing about programming. For those people, programming is just a learned expression of the tools they already have and use.
Any interesting examples come to mind?
I’m one of those people who wants to analyze everything. It takes a lot of effort to just listen, because I just want to fix all the things.
What does community mean to you as a developer?
It’s a matter of life and death to me. I often go back to an article called “The Ghost Who Codes” because it so accurately describes what I was like before I actively sought community with other developers. In it, Troy Hunt describes someone who takes and takes, never trying to give anything back. A person without a paper-trail. A ghost.
I can tell you exactly when I started to play an active part in the PHP community because it made such a difference to my enjoyment of programming, and my career growth as a result. It was when I joined my first user group, about half way through 2013.
Since then I’ve presented at ten conferences, published four books, and traveled the world. These are things I would not otherwise have had the support, encouragement, or ability to do without the community.
How do you like to communicate and socialize with other devs?
Meet-up groups and conferences are the best places to meet other programmers in person. For everything else I use Twitter. I would be in such trouble if it went down for good…
What are some of the issues (pro or con) you’ve run into when contributing to open source work?
People can be jerks sometimes. The weight of maintaining a successful open source project forces people to either be unresponsive or terse. Sometimes that terseness becomes rude. At that point it’s hard to continue being excited about contributing to that project…
What’s your favorite language and why?
What are you working on right now?
I’m spending a lot of my time writing these days. If you set aside my day job, I probably spend about 75% of my career time on writing. The rest I spend working on various open source tooling things, like undemanding testing frameworks and async PHP standards.
What’s in your dev toolkit?
I develop on a Mac, using PHPStorm for any serious PHP development, and Atom for everything else. PHP/MySQL is installed locally (no virtualization), as I find my Macbook too underpowered to run iTunes, Chrome, PHPStorm and VirtualBox all at the same time. Now that Docker (Beta) works without VirtualBox, maybe I’ll switch to using that. For hosting, I use Digital Ocean and Laravel Forge, for continuous integration, I use Travis and Scrutinizer.
How do you use email in your apps and projects?
Email is a huge part of account management. You can’t really build any substantial application, these days, without sending a few different types of transactional email. For a long time, the task of sending those emails fell to Mandril. Then they ended their free account support and in a panic I discovered SparkPost.
How did you find SparkPost?
I heard about SparkPost at a conference. They were one of the sponsors and were honest about their services and competitors. The kind of honest that made me want to check them out…
What led you to contribute and create the SparkPost tutorials live coding videos?
Streaming is a way for me to commit to learning something new every day. After the conference, I decided to write some code to talk to the API – a kind of alternative to the PHP client their already have. It was quite fun actually. You can check it out on YouTube, if you’re keen to see what I got up to.
What’s something you love/hate about email?
Setting up and maintaining a trusted email server is a pain. I love being able to use services like Gmail (for personal email) and SparkPost (for transactional email) and not have to worry about my mails bouncing. Ain’t nobody got time fo’ that!
What are you passionate about outside of work?
I have the best family. Don’t even try to argue! I enjoy hanging out with them and making them laugh.
Thank you, Chris, for taking the time to chat with us, and all of your contributions to the SparkPost community!
How Community Pull Requests have made migrating from Mandrill to SparkPost smooth
The last two months have been a rush! As the community manager here at SparkPost, a large part of my job falls into the hard to measure categories of brand awareness and garnering feedback from the community. This is usually what they call a long-tail endeavor — something that you don’t expect to see dramatic results from immediately. Until, that is, something upheaves the industry.
This is every community manager’s dream — what we were made to do! I refilled my coffee mug, rallied the troops (most of whom were already online), and we took up the banner of answering questions, pointing people to resources, and burning the midnight oil helping out developers who were left treading water in the wake of the news.
You all came out of the woodwork suggesting feature requests, offering feedback, giving us new use cases, and in general being awesome. We hope that you’ve seen us respond in kind with our wholehearted appreciation and support, and occasionally a t-shirt or sticker thrown in.
If you’ve missed the recent digests with everything we’ve pushed out in the last few months, check out what Amie Durr and Josh Aberant have to say. But we aren’t stopping there! We’re still prioritizing new feature requests, building new tools, accepting pull requests, and more, as well as having daily conversations with you all in our Slack channel.
We know you’ve been busy as well. We know this because we’ve watched you pull together as a community, build resources to help each other out, answer each other’s questions, and submit pull request after pull request after pull request after pull request after… well, you get the idea.
On behalf of myself and all of us at SparkPost, thank you, thank you, thank you! All of your pull requests, contributions, feedback, support, and encouragement have meant the world to us. Your feedback is directly affecting our decisions, priorities, and direction as a company. After all — you’re the ones using the product! It’s been a crazy ride so far (and we know it’s not over yet!), but messages like these have kept us going, and warmed my community-loving heart:
Changing all my email to @SparkPost could not have gone smoother. You have the gratitude of this Mandrill refugee.
— Shane Gowland (@ShaneGowland) April 11, 2016
@SparkPost We integrated with you in one day, only looked at the api docs twice, and we actually simplified our existing code. You rock. ♥
— Kyle W. Cartmell (@KyleCartmell) March 18, 2016
— Per Lund (@dotper) March 11, 2016
@Sparkpost I just wanna say, you're taking this "being Mandrill's awesome replacement" thing very seriously, and I admire the crap out of it
— Silver Eagle 🦅🌹 (@SilverEagleDev) March 23, 2016
Just got amazing support from @SparkPostDev ! Thanks nick
— Pascal (@pascalschoeni) April 13, 2016
Just tried @SparkPostDev, great support, excellent infrastructure, totally recommend them!
— Nick (@NicolasGuzCa) March 8, 2016
super impressed with @SparkPostDev helping me with things… api keys, SPF/DKIM, etc. looks like @SparkPost is going to be my smtp service!
— Derick Bailey (@derickbailey) March 3, 2016
Daily sending limit raised within the hour of an email to support. I'm really digging @SparkPost more and more!
— Ramon de la Fuente (@f_u_e_n_t_e) April 18, 2016
— Josh Harms (@nozzlegear) April 18, 2016
— Harsha Vardhan (@harsham) April 19, 2016
— FeatureSwitches (@featureswitches) April 21, 2016
In short, we ♥ developers and we ♥ you. We’re all in it to make SparkPost the best possible service for our customers. And while the last 2 months have been full of all sorts of exciting developments, keep your fork — the best is yet to come! Also, if someone wants to invent an IV coffee machine and send us a prototype, I don’t think anyone would complain 😉
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