Nov. 25, 2014 by B. Burlington
Through Google Consumer Surveys, we polled a consumer audience to find out how they themselves prefer to hear from brands, and what perceptions they have when a communication doesn’t go as expected.
Feb. 5, 2013 by J. Pinson
We're kicking off a new feature on the blog: a "news of note" compendium of recent articles from around the Web on transactional messaging.
Nov. 7, 2011 by D. Lewis
It’s great to see Amazon finally coming around and seeing the light on multi-channel, though it very much appears that SNS is more of a bolt-on to the existing email service than a fully integrated messaging ...
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