Three Things I Learned about Personalization 2.0

Here are three take-aways I learned about Personalization 2.0 in our webinar with Forrester Research and SparkPost.

read more

Creative Strategies for Customer Service and E-Commerce & Video Fun from The Most Reputable Sender in the World

Leading things off this week, here’s a thoughtful piece from Debra Ellis in Target Marketing on the blurring lines between marketing and customer service.

read more