Weekly Email Marketing News Digest
DDoS (denial-of-service) attacks have been making headlines in the past few weeks. A number of high profile brands were hit including Spamhaus, CBL, GitHub and Raspberry Pi among others. In other security news, Apple has added two-step authentication for iTunes, App Store and iBookstore consumers.
Moving on to the main event, what’s happening in the email world?
A huge email list together with frequency of mailings has been attributed to Obama’s campaign win. However, site registration pages are often not optimized to be fully effective. David Daniels provides a list of tactics to increase the chances of email acquisition:
- Promote registration and newsletter subscriptions across the site.
- Keep registration forms short.
- Collect customer information incrementally.
- Use standard form-field names.
- Explain registration benefits.
- Ask a basic segmentation question.
- Make opt-in permission clear.
- Confirm age.
- Confirm country.
Help customers opt-in with ease when it comes to receiving email communication on content / company updates. Here are 5 places to consider having an opt-in form:
- Landing Pages
- Free Download Pages
- At the end of Blog Posts
- Headers & Footers
Event emails can be effective in promoting your brand and providing a welcome break from traditional newsletter emails. Here’s one from Universal Music that capitalizes on the Olympics.
Terrain, however, wasn’t quite as effective. Their email newsletter had a compelling subject line, “A Sale of Olympic Proportions”, however the content within had no reference to the Olympics at all.
Mother’s Day is coming up in May, and Experian has some interesting charts and recommendations for email marketers on this special occasion.
Purchases made on the mobile in 2012 amounted to $6.7 billion in 2012. Here are 6 brands that have optimized their emails for the mobile:
- Top Table
- Late Rooms
- John Lewis
Now that you’re building up your email lists through strategically placed opt-in forms and event-themed emails that have been optimized for conversion, what’s next on the agenda?
How about ensuring that those emails that you do send get into the inbox? Each email that doesn’t make it into the inbox represents a lost opportunity for engagement and ultimately conversion.
Email authentication standard, DMARC, blocked 325 million unauthenticated messages in Nov & Dec 2012. Don’t be that statistic. Watch our recorded webinar on DMARC to ensure that your email gets to the intended recipient!
Weekly Email Marketing News Digest
Devastating news for bloggers and journalists this week – Google is shutting down Google Reader. If you’re like me and your livelihood depends on perusing Google Reader’s news feed, you’re probably scrambling to find a replacement (aside from whining incessantly and sobbing uncontrollably on the floor). Here’s a useful read of alternative resources from LifeHacker, Google Reader Is Shutting Down; Here Are the Best Alternatives.
Moving on to email marketing news, we’ve collated a slew of articles with actionable tips for marketers to begin optimizing content and using tactics that could see an immediate improvement in ROI. Enjoy!
The above-the-fold camp may be taking a bit of a hit these days, but here’s an important thought: “Just because people can scroll doesn’t mean that they will”. Just by moving the email sign-up above the fold, a business saw a 30% increase in email list growth.
The problem is that it screams me, me and ME! Here are 7 reasons why email marketing campaigns fail:
1. They’re all about you.
2. They’re not helpful.
3. They’re not timely.
4. They’re not entertaining.
5. You don’t ask questions.
6. You don’t involve your readers.
7. You don’t tell your readers to share.
Digital marketing guru, Christopher Penn argues that email will likely never die – unlike social networks with rapid birth-death cycles. IMAP, POP3 and SMTP are all open standard protocols so it’s easy for anyone to buy and set up a standards-compliant mail server. Not so for social media, where business models are based on exclusive ownership.
I start off my mornings scrolling through a slew of marketing emails. If I see something interesting, I flag some for follow-up in the evening when I have some time to register, sign-up or purchase. Apparently, that’s possibly a behavior that is reflective of the average email consumer.
A study shows that a 40% majority of emails are sent between 8am to 11.59am, but the 16.1% unique open rate, 2.4% unique click rate and 0.13% transaction rate were the lowest among the tested time periods.
Between 8pm and 11.59pm, the 21.7% unique open rate, 4.2% unique click rate, 0.34% transaction rate, $0.48 revenue per email and $246 average order value were significantly higher than the other tested time periods. Days with the lowest email volumes such as Saturday and Sunday had the best response rate at a unique open rate of 17.8% and unique click rate of 2.9%.
Here’s a different way to approach email design – through the lens of neuroscience.
1. Use images of people in email campaigns that evoke emotions you want subscribers to have.
How it works: A part of the brain is wired to solely to process images of faces.
2. Use images of people creatively to support your call to action.
How it works: Our brains are naturally programmed to pay attention to people.
3. Use provocative images that support people’s survival instinct.
How it works: A part of the brain known as “the primitive brain” pays attention to food, danger or sex – things that ensure the survival of the species.