How Community Pull Requests have made migrating from Mandrill to SparkPost smooth
The last two months have been a rush! As the community manager here at SparkPost, a large part of my job falls into the hard to measure categories of brand awareness and garnering feedback from the community. This is usually what they call a long-tail endeavor — something that you don’t expect to see dramatic results from immediately. Until, that is, something upheaves the industry.
This is every community manager’s dream — what we were made to do! I refilled my coffee mug, rallied the troops (most of whom were already online), and we took up the banner of answering questions, pointing people to resources, and burning the midnight oil helping out developers who were left treading water in the wake of the news.
You all came out of the woodwork suggesting feature requests, offering feedback, giving us new use cases, and in general being awesome. We hope that you’ve seen us respond in kind with our wholehearted appreciation and support, and occasionally a t-shirt or sticker thrown in.
If you’ve missed the recent digests with everything we’ve pushed out in the last few months, check out what Amie Durr and Josh Aberant have to say. But we aren’t stopping there! We’re still prioritizing new feature requests, building new tools, accepting pull requests, and more, as well as having daily conversations with you all in our Slack channel.
We know you’ve been busy as well. We know this because we’ve watched you pull together as a community, build resources to help each other out, answer each other’s questions, and submit pull request after pull request after pull request after pull request after… well, you get the idea.
On behalf of myself and all of us at SparkPost, thank you, thank you, thank you! All of your pull requests, contributions, feedback, support, and encouragement have meant the world to us. Your feedback is directly affecting our decisions, priorities, and direction as a company. After all — you’re the ones using the product! It’s been a crazy ride so far (and we know it’s not over yet!), but messages like these have kept us going, and warmed my community-loving heart:
Changing all my email to @SparkPost could not have gone smoother. You have the gratitude of this Mandrill refugee.
— Shane Gowland (@ShaneGowland) April 11, 2016
— Per Lund (@_perlund) March 11, 2016
@Sparkpost I just wanna say, you're taking this "being Mandrill's awesome replacement" thing very seriously, and I admire the crap out of it
— Silver Eagle ??️??? (@SilverEagleDev) March 23, 2016
Just got amazing support from @SparkPostDev ! Thanks nick
— Pascal (@pascalschoeni) April 13, 2016
Just tried @SparkPostDev, great support, excellent infrastructure, totally recommend them!
— Nick (@NicolasGuzCa) March 8, 2016
super impressed with @SparkPostDev helping me with things… api keys, SPF/DKIM, etc. looks like @SparkPost is going to be my smtp service!
— ?River (Derick Bailey) ? (@derickbailey) March 3, 2016
Daily sending limit raised within the hour of an email to support. I'm really digging @SparkPost more and more!
— Ramon (@f_u_e_n_t_e) April 18, 2016
— Josh Harms (@nozzlegear) April 18, 2016
— Harsha Vardhan Madiraju (@harsham) April 19, 2016
— FeatureSwitches (@featureswitches) April 21, 2016
In short, we ♥ developers and we ♥ you. We’re all in it to make SparkPost the best possible service for our customers. And while the last 2 months have been full of all sorts of exciting developments, keep your fork — the best is yet to come! Also, if someone wants to invent an IV coffee machine and send us a prototype, I don’t think anyone would complain 😉