A Fun Glimpse into the Future of Digital Messaging

I just came across one of Microsoft’s many visions of the future. Notice how much of this vision depends on reliable, transactional messaging that can bridge protocols, devices and networks, to zip from ...

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Getting Customer Service Just Right With SMS

I’d argue that SMS has become the best communication channel for customer support interactions. With SMS text you can engage in conversation, but communicate at the pace you want. It can be done in spare ...

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Amazon Sees the Light on Multi-Channel

It’s great to see Amazon finally coming around and seeing the light on multi-channel, though it very much appears that SNS is more of a bolt-on to the existing email service than a fully integrated messaging ...

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The Year of the Breach

One of the main topics for discussion at last week’s OTA Forum in Washington D.C. was the rash of security breaches targeting ESPs over the past year.

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To Enterprises and ESPs: A Warning

It’s time enterprises and ESPs get the memo: Now the bad guys are coming after you, too. Today’s most dangerous forms of messaging abuse are no longer the broad, indiscriminate attacks of the past, ...

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Preview of New Security White Paper @Interact

Our personal success as marketers, the success of our individual companies and, indeed,our entire ecosystem for digital communication and commerce is predicated on one thing: trust.

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Presentation from OTA's Craig Spiezle

Craig Spiezle from the Online Trust Alliance is presenting at the Business Track at Interact right now, and he's providing an overview of his organization's Security By Design initiative.

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Interact: CEO George Schlossnagle's Opening Remarks

Welcome everyone to our inaugural Message Systems users conference.

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Next Steps With IPv6

Message Systems CTO Alec Peterson describes the session on IPv6 he's hosting Interact.

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