Thank You From Our Community Manager

Mary Thengvall
Nov. 25, 2016 by Mary Thengvall

community thank you

What A Year

I’m currently sitting at a college hackathon, figuring out how to set up a triggered email response to folks who need a reminder about their New Year’s Resolutions. A good portion of my day has been spent talking students through how to set up the proper SPF and DKIM records in their DNS settings. To say I’ve learned a few things over the last year would be putting it lightly!

As I come up on the end of my first year at SparkPost, it’s easy to count my blessings, which is appropriate given that it’s Thanksgiving week.

Thank You

First and foremost, I’m grateful for you, our community. Our mission is to empower and energize our community to be successful with SparkPost. But, I think I speak for all of us when I say that you’ve energized us as well. You’ve stepped up in ways that we never expected, writing client libraries, submitting innumerable pull requests, offering feedback, and helping us build SparkPost into the best cloud email platform. You’ve helped each other out and found like minds in our Slack community. Best of all, you’ve given us invaluable feedback, helped us refine our user experience, and built some pretty awesome applications.

I’m also grateful for all of the interactions we’ve had in person! From San Francisco to New York and everywhere in between, we’ve talked to you, worked alongside you, watched you build amazing applications, and had a lot of fun getting to know you better.

Lastly, I’m grateful for all that I’ve learned because of and through you. Email is hard, and I’ve learned the ins and outs of SPF, DKIM, IP pools, deliverability, suppression lists, and more, and then done my best to make that new-found knowledge available to you as well. After all, the more you know, the more email-savvy you become, and that makes everyone’s lives better.

The Best is Yet to Come

As we prepare for 2017, there’s lots of good things to come! More tools and sample applications, better resources and ever-improving documentation. Also, even more conversations with you about how we can better serve your needs! Finally, speaking of conversations, if you’re planning to attend AWS re:Invent in Vegas next week, be sure to say hi! We’ll be the ones in bright orange t-shirts, and we’ve actually set some time aside on Wednesday to buy you a cup of coffee. Be sure to swing by!

Have feedback for us? Come chat in Slack — we’d love to hear what you’re working on and how we can help! Thank you for your efforts in making this community a great place to be!

-Mary

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