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Amazon Sees the Light on Multi-Channel

Nov. 7, 2011 / By Dave Lewis

It’s great to see Amazon finally coming around and seeing the light on multi-channel, though it very much appears that SNS is more of a bolt-on to the existing email service than a fully integrated messaging capability.

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Recommended Reading: News On Smartphone Adoption from the Pew Internet & American Life Project

Aug. 18, 2011 / By John Pinson

We’ll be publishing a report in the next week or so based on original research we conducted along with our public relations firm, Atomic PR.

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New Case Study — ContactLab Goes Multi-Channel on a Single Platform with Mobile Momentum

Jul. 27, 2011 / By John Pinson

We just posted our new customer case study featuring ContactLab, a leading digital marketing services provider based in Rome. It’s an interesting read because ContactLab isn’t just an early adopter of Mobile Momentum, they’ve offered SMS text services for many years.

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Message Convergence Nomenclature

Feb. 15, 2011 / By John Pinson

In the course of developing their recent white paper, "Preparing for Message Convergence," Dave Lewis and David Daniels adopted several terms to identify or describe certain new communications trends or concepts, including message convergence, device convergence and inbox convergence.

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