SparkPost's Service Level Agreements

Better Uptime and Burst Rates for SparkPost Customers

Dec. 14, 2021 / By Harold Vass

Starting today, we’re rolling out an enhancement to the SparkPost Service Level Agreements (SLAs) that will result in better uptime and burst rates for customers. All customers will now enjoy a new 99.99% Uptime SLA. This is in addition to the Uptime SLAs that our Enterprise customers already enjoy. The new SLA covers a 5%

Read more
Interns Overview Opinions Experiences

The SparkPost Interns: Ready to Tackle the World of Tech

Aug. 30, 2021 / By Lauren Stein

Intern: A student or trainee who works – sometimes without pay – at a trade or occupation in order to gain work experience. SparkPost Intern: A student who bestows the best opportunity to build their resumé, work and learn from incredible colleagues, make a difference within a company, collaborate across the company, and have a

Read more
Email Metrics

Streamline Customer Onboarding for Email Service Providers

Jul. 13, 2021 / By Darren Smith

Configuring an Intermediary Domain for DKIM  As an email service provider (ESP), there are many different priorities and considerations that you’re factoring – especially when starting out – and one of the most important is for your customers to have an easy onboarding experience. You want customers to successfully set up their integration with your

Read more
Ransomware Attack Keseya Vendors

SparkPost Was Not Affected by the Kaseya Security Incident

Jul. 8, 2021 / By Jim Sipe

As you may have seen in the news, software vendor Kaseya has announced that between 800 and 1,500 businesses have been compromised by a ransomware attack connected to their business. Kaseya said in a statement that approximately 50 of its direct customers were breached in the attack but hundreds more were affected because many of

Read more