A Day in the Life of a ​​SparkPost Technical Support Analyst
Jan. 20, 2022 By Sasha Malcolmson

A Day in the Life of a ​​SparkPost Technical Support Analyst

Hello! My name is Sasha and I’m a Technical Support Analyst on the Frontline Support Team at SparkPost. We are a part of the greater support team and are all proud members of the Customer Success department. As technical support analysts, we are the frontline of customer support and primarily serve customers of the SparkPost

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Email in 2021

If you’re in the midst of planning your 2021 email strategy or have an interest in understanding where the industry is headed check out our latest benchmark report.

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2022 email benchmarks

2022 Email Benchmarks, Trends & Geeky Behaviors

Jan. 19, 2022 / By Koertni Adams

Check out the top 2022 email benchmarks in this new, comprehensive report Email is hard. And effective. And fun! Basically, email rules. 👑 Our new report, Email in 2022, includes almost 50 pages all about why email rules – it turns out we had a lot to say. The report is broken out into three

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You got this

Tips to Prevent Burnout and Recharge Email Inspiration

Jan. 12, 2022 / By Matthew Parsloe

Typically, over the course of a year, we all face challenges, pressures and setbacks in both personal and professional spheres. We can end up feeling emotionally drained, physically tired, and even negative towards those closest to us. This results in a noticeable detrimental impact in workplace productivity. This decline also seeps into our social lives,

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ISO 27001 Certified

SparkPost Achieves ISO 27001 Certification in Latest Commitment to Global Security

Jan. 11, 2022 / By Jim Sipe

Drum roll please… 🥁🥁🥁 SparkPost is Now ISO 27001 Certified SparkPost officially has an ISO 27001 certification for our corporate systems and cloud products. We’re proud to have long-term trust by some of the world’s biggest brands with sophisticated email programs, and this internationally recognized certification is the latest achievement in our ongoing dedication to

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SparkPost Litmus Email Deliverability Guide

Litmus + SparkPost [The Ultimate Guide to Email Deliverability]

Jan. 7, 2022 / By Koertni Adams

The spam folder is the black hole of email marketing We’ve all been there. You worked tirelessly on an email campaign… Poured hours into messaging, design, testing, rendering tweaks, etc. And after all of that, results were abysmal. 😭 At first, you may not know why a campaign is underperforming. But then you spot it.

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Unsubscribe button

How to beat the Great Unsubscribe – Tips on keeping subscribers in your email list during the January cleanse.

Jan. 5, 2022 / By Matthew Parsloe

January is traditionally a month of cleansing, re-evaluation, and pretending that the 15th leftover turkey, cranberry and stuffing sandwich is still as amazing as the first. It’s also when people take to their inboxes to delete unread emails, remove superfluous ones and unsubscribe from marketing emails. This is called the ‘Great Unsubscribe’. But why? In

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